Araxu Voyage Ltd - Terms and Conditions 

1. Introduction 

Welcome to Araxu Voyage. By accessing or using our website https://araxuvoyage.com, you agree to  comply with and be bound by the following Terms and Conditions. These terms govern your use of  our website and services. If you do not agree to these terms, you must refrain from using our  website. 

These Terms and Conditions are governed by the laws of the Republic of Mauritius. Any disputes  arising from or in connection with the use of this website will be subject to the exclusive jurisdiction  of Mauritian courts. 

2. Definitions 

• "We", "Us", "Our" refers to Araxu Voyage, a travel agency operating in Mauritius. 

• "You", "User", "Customer" refers to anyone who uses or interacts with our website and  services. 

• "Services" refers to the travel packages, accommodation, transport, and other related  services offered by Araxu Voyage. 

3. Use of Our Website 

By using our website, you agree to: 

• Provide accurate and up-to-date personal information when booking travel services. • Refrain from using our website for illegal purposes. 

• Not copy, distribute, or exploit any content on the website without our written consent. 

• Be responsible for the confidentiality of your account and password and for restricting  access to your device. 

4. Bookings and Payments 

• All bookings made via our website are subject to availability. We reserve the right to refuse  or cancel any booking if circumstances require it. 

• Prices are subject to change without notice. However, the prices displayed at the time of  booking will apply. 

• Bookings will only be confirmed upon receipt of payment. Payment methods include  credit/debit card, bank transfer, or other options listed at checkout. 

• You agree to provide complete and accurate payment information. We are not responsible  for any additional fees charged by your bank or card issuer. 

5. Cancellations and Refunds

• Cancellation policies vary depending on the specific travel service booked. These policies  will be made available at the time of booking. 

• Refunds (if applicable) will be processed according to the cancellation policy of the specific  service booked. We are not liable for any additional costs incurred due to cancellation,  such as airfare or accommodation costs. 

• If a service is canceled by Araxu Voyage due to unforeseen circumstances, alternative  arrangements will be provided. 

6. Travel Documentation 

• It is the customer's responsibility to ensure they have the correct travel documentation,  including a valid passport, visa, and any other required permits. 

• For some bookings (e.g., catamaran cruises), customers must provide a valid form of ID for  all passengers. Failure to do so may result in the cancellation of your booking. 

7. Changes to Bookings 

• Any changes to confirmed bookings, such as travel dates, accommodation, or  transportation, must be requested in writing. Changes may be subject to additional fees  and are not guaranteed. 

• Araxu Voyage reserves the right to modify or replace any travel service with a similar or  better alternative if required by unforeseen circumstances. 

8. Liability 

• Araxu Voyage acts as an intermediary between customers and suppliers (e.g., hotels,  transport companies). We are not liable for any accidents, injuries, loss of baggage, or any  other damages that may occur during the use of these third-party services. 

• We are not responsible for any delay, modification, or cancellation of services caused by  force majeure, such as natural disasters, political instability, strikes, or pandemics. 

9. Privacy Policy 

Your privacy is important to us. We will only collect, use, and store your personal information in  accordance with our Privacy Policy. By using our website, you consent to the collection and  processing of your personal data as outlined in our Privacy Policy. 

10. Intellectual Property 

All content on this website, including but not limited to text, graphics, logos, images, and software,  is the property of Araxu Voyage or its content suppliers and is protected by Mauritian and  international intellectual property laws. Unauthorized use of any materials may result in legal  action. 

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the  Republic of Mauritius. You agree to submit to the exclusive jurisdiction of the courts of Mauritius for  any disputes arising from or related to the use of this website. 

12. Amendments 

Araxu Voyage Ltd reserves the right to modify or update these Terms and Conditions at any time  without prior notice. The latest version of the Terms and Conditions will be posted on our website,  and your continued use of the site constitutes acceptance of any changes. 

13. Contact Information 

If you have any questions or concerns about these Terms and Conditions, please contact us at: • Email: info@araxuvoyage.com 

• Phone: +230 65 10 444 

• Address: JSS Road, Goodlands, Mauritius