Terms & Conditions
Please read the following terms and conditions carefully:
Booking with Salam Travel & Tours is your acknowledgement that you have read, understood and agreed to be bound by these terms and conditions.
Pricing: Prices on the Salam Travel & Tours website are subject to availability and conditions may change without notice. Although every care has been taken, the prices are not guaranteed until paid in full and documents have been issued. Unless otherwise stated prices shown are either in US Dollars or Pakistani Rupees and are fully inclusive of taxes, levies, government charges and other applicable fees. Variations to your final price may occur due to currency fluctuations. Please note, where any pricing has been converted from a foreign currency, payments are processed in the original currency and your credit card company may charge a conversion fee.
Infants: Please note that bookings for infants do NOT include a seat unless a child price has been paid for.
Payments: All online bookings require full payment at the time of booking. The administration fee is non-refundable.
Credit Card Payments: Salam Travel & Tours reserves the right to charge administration fees for payments made by credit card. Card types accepted by Salam Travel & Tours are Visa and MasterCard.
Salam Travel & Tours reserves the right to pass on your credit card details, and any other essential booking details, to a third-party supplier who may charge your card directly for all or part of your booking payment.
Any travel booking made with Salam Travel & Tours is subject to your credit card approval for the transaction. If your credit card is not approved, we will contact you but accept no responsibility for any costs incurred in the event we are unable to contact you.
In some instances, you may be required to provide verification documentation to substantiate identity. This is to assist the company in validating the integrity of the credit card information. This process is in place to reduce the potential risk of fraud. If we are unable to contact the cardholder to make such verifications Salam Travel & Tours cannot accept responsibility for any rebooking costs for missed ticketing deadlines. Under such circumstances any booking arrangements will be cancelled.
If for any reason the airline does not provide the services to which you have been contracted, the liability is against that provider, and not against Salam Travel & Tours. If payment for such a service was made to Salam Travel & Tours by credit card or any other method, by accepting these booking conditions, you agree that you will not seek to charge back your payment to Salam Travel & Tours.
Changes to flight times: It is your responsibility to contact the airline prior to departure to ensure there is no change to the schedule departure time. Salam Travel & Tours will always endeavor to contact you if we are made aware of any such changes but will not be liable for any costs incurred if contact has not been made.
All airline tickets must be issued in the name of the passport/photo identity holder, airlines will deny carriage if the name varies and the booking may be cancelled.
Please note that all airlines charge amendment and cancellation fees and many treat passenger name changes and itinerary alterations as a full cancellation, and, as such, these changes may incur full cancellation charges.
Passports, Visas & Health Requirements: Visas, including transit visas, are the passenger’s own responsibility. Please check with the respective Embassy or Consulate of each country that you are scheduled to visit, as visas may be a requirement.
It is your own responsibility to ensure you have a valid passport and any related travel documents. Any penalties, or extra costs incurred if any documents are not accepted by any authorities will be your responsibility.
Please ensure you have at least 6 months validity on your passport from the date of your return and that the first name and surname that you provide for your reservation are the same as they appear on your passport. Amendment fees apply to all name changes and may incur cancellation and re-booking fees.
It is your responsibility to ensure that you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation.
Carry-on baggage at international airports: Please note there are recent new rules for taking liquids, aerosols and gels on flights. Please ensure you read the Security Guide for Carry-on Baggage at International Airports
Bookings made on Low Cost Carriers in some instances do not include a check-in baggage allowance. Check-in baggage allowances included in the fare purchased will be listed on your booking confirmation from the airline. Please contact the airline directly prior to your scheduled departure if you require to add or increase your check-in baggage limit. Baggage fees may be charged directly by the airline for adding or increasing check-in baggage allowances, please note higher charges may be imposed at the airport for any additional requirements that are not pre-arranged. Check-in baggage fees are non-refundable once purchased.
Amendment & Cancellation Fees: Cancellation & Amendment charges vary from product to product and service to service. ALL bookings made with Salam Travel & Tours incur fees for changes made to the original booking, as well as cancellation fees. These fees are charged by the airline and Salam Travel & Tours.
Most airfares are non-refundable and, although many do allow amendments to be made, fees will be charged by all parties. All administrative fees are non-refundable.
For any flight booking made through Salam Travel & Tours we reserve the right to charge a minimum PKR 5000 per person for amendments made after ticketing. These fees are in addition to any fees charged by the airlines.
Travel Insurance: Salam Travel & Tours recommends that all clients take out Fully Comprehensive Travel Insurance and takes no responsibility for any client’s decision to travel uninsured.
Liability: Salam Travel & Tours does not accept any liability for omissions of default of any third-party providers. Salam Travel & Tours does not accept any liability for damage, injury, delay, additional costs or inconvenience caused by any event or force majeure that is not under our direct control.
Salam Travel & Tours is not liable for the cancellation of any services, or bankruptcy by third party providers, including all airlines.
If for any reason any airline does not provide the services to which you have been contracted, the liability is against that airline, and not against Salam Travel & Tours. If payment for such a service was made to Salam Travel & Tours by credit card, by accepting these booking conditions, you agree that you will not seek to charge back your credit card payment to Salam Travel & Tours.
Law and Jurisdiction: Pakistani law shall be applicable in the interpretation of the terms and conditions.
Salam Travel & Tours disclaims and will be exempt from any liability under the law of contract or by virtue of statutory enactment in relation to any:
• loss to;
• personal injury, death or illness of;
• damage or theft of personal property of any sort of;
• expense of inconvenience caused through delay to;
• disappointed expectation of;
• accident befalling;
the traveller or any dependents, arising out of any negligent act or omission, breach of any duty imposed by statute, breach of any law of the place of destination or on route to or from the destination, tort (whether intentional or unintentional), or breach of a contractual term, whether expressed or implied or breach of duty arising under or imposed by any law on the part of Salam Travel & Tours, its servants or agents or of any sub-contractor or supplier of any product or service on the website.
No unlawful or prohibited Use: As a condition of your use of this website, you warrant that you will not use this website for any purpose that is prohibited or unlawful by these terms, notices and conditions or any other prohibitions unlawful under the Pakistani Law.